LifeWORTH HMO leads campaign for improve services in Nigeria’s health insurance space

Lifeworth HMO, Nigeria’s proactive and trustworthy health management organisation, organized a breakfast meeting for various Healthcare Providers within the industry. The event which recently took place in Lagos aims to enhance the quality of service within the healthcare value chain.

Raymond Osho, chief executive officer (CEO), Lifeworth HMO in his address said that the health Insurance in Nigeria is at its infancy stating that the journey that has started must be periodically evaluated through discourses on how well to improve Healthcare delivery.

“Affordable healthcare must deliver on its mandate which include accessibility, responsiveness and quality. This will in turn give the enrollees the best of services from the HMO which is delivered by the Healthcare Providers. This is the way through which the enrollees can trust the system, as a whole,” he said.

The keynote speaker at the event, Anthony Omolola, Past President of the Association of General and Private Medical Practitioners of Nigeria (AGPMPN), charged Healthcare Practitioners to digitize their practice as well as improve on their financial acumen.

On the part of the HMOs, he emphasised on the need for seamlessly generation of authorization codes for providers on behalf of their enrollees in order to ensure speedy care.

While delivering a paper on “Health Insurance: Improving Service Delivery to the Enrollees,” Oluwatosin Kolade, Associate Director, Health Financing, Health Systems Consult Limited shared the experience of Nigeria’s Health Insurance Industry with what is obtainable in other African countries like Ghana, Rwanda amongst others.

He noted that while Nigeria was the first country to start Health Insurance amongst the three (3) countries, Nigeria has only been able to achieve fewer than 5 percent coverage of its population as compared to Ghana and Rwanda’s health insurance cover of about 50 percent and over 90 percent of their populations respectively.

Focusing on the healthcare systems, Kolade noted that the number of medical colleges in the country, estimated at thirty (30) colleges as compared to three hundred (300) colleges in India, is abysmally low, thus making the number of the doctors available to cater for Nigerians to be very limited.

“Compounding the shortage of trained medical doctors is also the mass exodus of medical practitioners currently been experienced at an alarming rate,” he said.

Concluding his lecture, he highlighted the insignificant budgetary allocation to the health sector in general and the poor regulatory framework of the National Health Insurance Scheme (NHIS) in particular.

However, some of the main points from the panelist session included the need to improve budget allocation to the healthcare sector at a minimum of 15 percent of national annual budget, in conformity with the Abuja declaration of 2001.

They also pointed the need to improve regulatory framework of the NHIS stating that there is a need to rapidly grow the Health Insurance Coverage nationwide.

They added that there is a need for healthcare practitioners to improve their service delivery to enrollees stating the need for HMOs to charge more realistic premiums from their clients and the need to educate enrollees in order to manage their expectations of the scheme.

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